Creation Reprographics has developed a sophisticated management information system (MIS) for leading global supplier of packaging and lidding films, KM Packaging.
The MIS utilises Creation's WebCenter program to deliver a streamlined, automated digital workflow process to enhance production efficiency and increase client satisfaction.
Creation worked closely with KM Packaging to create a bespoke online workflow platform that fully integrates activities into a single automated process. The tailored system delivers quantifiable business results, including significantly improved turnaround times, optimum operating capacity and 24 hours a day, seven days a week service for KM’s worldwide customers. Additionally, by creating full traceability, it also removes the risk of human error that is inherent in a manual workflow process.
Kerry Wilson, print services manager, at KM Packaging, said: ‘It is vital to have a reprographics partner that you are confident truly understands your products, business practices and timescale pressures, therefore Creation’s in-depth understanding of the market is invaluable.
‘We worked closely with Creation and in consultation with our customers to ensure the new platform would deliver the transparency we required with expedited speed to market and control. Each of our customers now has a personally branded area within the simple, user friendly system allowing them access to ‘live’ project status updates, with all parties involved receiving notifications on any developments, actions or amends.
‘Since the new platform has been live, we have reduced total turnaround time significantly – from just over two weeks to an average of just five days, which is highly valued in the fast moving food industry. We can now also deliver a fast track service to our customers, with a turnaround of just 48 hours – exceeding customer expectations.
‘Partnering with Creation and investing in integrated digital workflow management has been a great success, delivering peace of mind for ourselves and our customers.’
Matt Francklow, Creation Reprographics managing director, said: ‘Our relationship with KM Packaging is well established and we have fine tuned our collaborative working practices, allowing us to create a truly bespoke MIS based on KM’s ideal workflow.
‘By automating the entire workflow process, we have been able to eliminate duplications, roadblocks and errors to achieve reductions in time and waste, offering real benefits to KM and its customers.
‘With round the clock accessibility, customers can review, annotate and approve graphics files at any time and from anywhere. The information is then integrated with other applications within Creation, allowing the company to collaborate and communicate with all partners in the packaging and printing supply chain.’