Heidelberg optimises customer approach in the United Kingdom

Print Solutions

The sales and service organisation of Heidelberg in the UK is continuing to optimise its customer approach in this important print market. Having already established its new logistics centre in Leighton Buzzard in February this year, from where customers can be supplied with spare parts and consumables more quickly and flexibly, the company is now also planning to relocate its customer headquarters in West London. This will make it more convenient and efficient for all customers to reach the sales and service and back office functions and also the showroom in the future. The move is scheduled to take place before the end of the 2021 calendar year.

The property in Brentford – located between London City and Heathrow Airport – has been sold to the real estate developer Fairview New Homes Ltd. A corresponding purchase agreement has been signed.

Heidelberg expects the transaction, with an agreed purchase price in the mid double digit million Euro range, to take effect in the last quarter of 2021.

‘The relocation of the sales and service headquarters and the warehouse will enable us to serve our customers in the UK even more efficiently in the future,’ said Rainer Hundsdörfer, Heidelberg’s CEO. ‘In addition, the disposal of the vacated property in Brentford is an important step in the ongoing adjustment of our structures. By using space more efficiently, we will save considerable costs at Heidelberg in the future. We will use the funds thus freed up to strengthen our liquidity and continue to drive forward strategic investments for the future on the path of our digital transformation.’

Heidelberg has around 160 employees serving around 1400 customers in the UK and Ireland, which is one of Heidelberg’s top 10 markets.