Document Despatch installs digital print solution for direct mail on-demand

Print Solutions

Konica Minolta Business Solutions and Ethos have equipped Basingstoke based direct mail specialist Document Despatch with the latest AccurioPress C14000e digital production press. This advanced solution enhances product personalisation by leveraging variable data processing for mail merges and supports a wide range of paper weights, including envelopes. Replacing an existing black and white press and a litho press, the AccurioPress C14000e gives Document Despatch the flexibility to produce direct mail print on-demand.

Malcolm Baker, sales director, commented: ‘We needed a versatile digital print solution capable of handling various substrates, including thick postcards with heavy graphics. Additionally, we sought a futureproof system for database driven, personalised mail merges across multi campaigns, ensuring every letter or self mailer is unique and targeted.’  

He added, ‘The AccurioPress C14000e offers simple operation, superb finish, full colour calibration, and the ability to produce postcards at 10 times the speed of our previous solution.

‘Within the first 10 days, we produced over 240,000 multi merged statement packs for our customers.’

Sustainability is a priority for Document Despatch and its environmentally conscious clients. The AccurioPress C14000e supports this requirement, incorporating Simitri HD toner technology, which lowers fusing temperatures to reduce energy consumption and operating costs. Furthermore, by enabling Document Despatch to do more in-house the company is able to further reduce its carbon footprint. 

Malcolm added, ‘By enabling us to fully embrace a ‘just in time’ working model with zero waste and no ‘overs’ or ‘unders’, the new Konica Minolta press delivers significantly reduced warehouse storage costs and the associated sustainability complications, as well as eliminating outsourcing delays, all of which improve customer satisfaction whilst reducing our own overheads and hidden costs.’

Lewis Annis, professional print and MPS new business sales manager at Ethos, commented: ‘I have known Document Despatch for many years and have gained a deep understanding of its direct mail environment and operational requirements. The decision to invest in the AccurioPress C14000e was driven by its outstanding productivity, robustness, and ease of use compared to other solutions available in the market. This investment will not only support the current volume targets but also significantly improve turnaround times for its clients. Additionally, it provides the company with the scalability needed to grow and enhance its production capabilities moving forward.’