High levels of customer service from CyanX

Print Solutions

CyanX is a supplier partner that can not only help to provide the right solutions at time of investment, but also provide service and maintenance that helps to keep your production processes flowing.

CyanX is an independent company that is able to offer the best from a range of suppliers, with the aim of providing the printing industry with a choice of quality equipment and consumable products, backed by excellent levels of service, and providing a high level of confidence for customers through a sustained offer of maintenance. It works with leading manufacturers and brands such as Eltosch Grafix, Hönle, Green Frog, Betz, Foiltone, and many more.

The company can back its products with a team of factory trained technicians who provide a national service and support network for customers. Service contracts are offered on either a six month or annual basis, and bespoke schedules can be arranged to suit production requirements.

With a 24 hour a day, seven days a week service department contactable for telephone support, most customer issues can be solved remotely, albeit in emergency mode, until an engineer can attend the site, thus ensuring that downtime is kept t a minimum.

As well as this, troubleshooting can also be carried out to save machine downtime before it happens, with genuine OEM parts used on all services, to make sure your equipment run to optimum settings and provide stable, consistent and reliable performance.

Get in touch with Josh Scanlan, sales executive, at CyanX.

You can find out more at www.cyanx.co.uk