Konica Minolta expands Client Engagement Centre to help UK organisations accelerate digital transformation

Print Solutions

Konica Minolta Business Solutions (UK) Ltd has expanded its Client Engagement Centre (CEC) to help customers explore the potential of digital workplace transformation in their organisation and across key sectors and departments.

The enhanced facility in Houghton Regis near Luton now provides customers with a single, immersive environment to experience the complete breadth of the company’s digital workplace, print, and intelligent video solutions alongside its wider production print (PP) and industrial print (IP) solutions – all under one roof.

The expansion marks the second phase of the CEC’s development and represents one of Konica Minolta’s most significant investments in the UK. Rob Ferris, chief executive officer, commented: ‘This is an important moment for our business and our customers. The expanded CEC brings our entire portfolio to life in one place and shows how our product lines work together to solve real customer challenges. It is a key part of our journey in the UK and demonstrates the strength of Konica Minolta’s imaging heritage across print, video, and digital transformation technologies.’

The CEC serves as a central hub for customer engagement, enabling tailored discovery and innovation workshops, pre‑sales conversations, partner forums, and tailored demonstrations. With 75% of customer visits resulting in a sale, the CEC continues to prove the value of co-innovation and discovery through to live, real world demonstrations of customer value.

Neil Murray, head of solutions sales, said: ‘The CEC is central to how we turn business challenges into measurable outcomes. By bringing all our workplace transformation solutions into the space, we can now demonstrate the full scale, speed, and safety of our solutions in a single environment. Customers aren’t looking for products – they are looking for answers to real world problems. The CEC allows us to show exactly how we deliver those outcomes.’

Rob Ferris concluded, ‘The CEC shows the permanence of our commitment to the UK market. It is a place where customers can see the impact of our technologies first hand and understand the value of working with Konica Minolta as a long term partner.’