Mondi revamps uncoated fine paper web platforms to deliver better customer experience

Print Solutions Paper Solutions

Mondi has refreshed its two online platforms serving its uncoated fine paper customers. The redesign introduces a modern interface, improved navigation and faster performance, making the experience easier, quicker and more intuitive for every user.

myMondi.shop continues to serve as the e-commerce and service platform for fast, direct ordering and self-service for customers. The redesign delivers a modern, streamlined interface with improved navigation and faster performance, making every interaction easier, quicker and more intuitive. Whether browsing the product catalogue, managing orders or accessing key documents, customers will find the platform more accessible and user friendly than ever before. The platform is available in ten languages, ensuring that customers can easily use myMondi.shop in their working language.

The update introduces a clean, contemporary layout that simplifies daily tasks, ensures faster access to essential features and offers a smoother ordering experience with an optimised checkout process.

A major addition is the new ‘Get Prices’ feature, which allows customers to instantly view prices for recommended products they have not purchased before. This simplifies and speeds up the process while encouraging the discovery of additional products.

The new myMondi.net, in four languages, remains the go to hub for knowledge and inspiration. Central to the platform is the completely revised ‘Paper Finder’, a key feature that has been streamlined and expanded to include the extensive technical and converting paper portfolio.  It now enables users to filter paper brands by format, type and brand group with greater speed and ease.

Another highlight is the ‘Application Gallery’, showcasing real world reference projects and two defining elements of the brands, turning creative ideas into practical applications. The revamped ‘Sustainability’ section offers updated resources, including the Sustainable Paper Guide and insights into Mondi UFP’s sustainability approach. For creatives and publishers, the Guide to Premium Print provides clear, actionable advice for selecting high quality paper and achieving outstanding print results.

‘This relaunch is a result of listening closely to our customers, whose feedback helped shape improvements. Our aim was to build platforms that not only work better, simpler, and more intuitive, but also reflect what our customers value most in their experience,’ said Bernhard Cantzler, sales and marketing director at Mondi Uncoated Fine Paper.

‘Customer centricity is not just a principle – it is our practice. We continuously improve to meet our customers’ needs and expectations. Because delivering meaningful value is at the core of everything we do.’