Global Inkjet Systems launches new customer hub
Global Inkjet Systems (GIS) has launched its new customer hub, which provides access to commercial and technical information on GIS Atlas software, hardware and ink/fluid delivery systems. The hub replaces the former ticketing system and so makes it even easier for GIS customers to work on projects using the company’s industrial print technology.
The new Customer Hub provides easy, instant access to product information, software updates, technical support, documentation and order and returns tracking as a one stop platform, accessible at anytime, anywhere in the world. A comprehensive knowledge base, greater visibility for customers, the latest and most up to date available information and a clear easy to use layout have impressed early adopter customers.
Laura Able, head of customer experience, said: ‘With the introduction of the Customer Hub, GIS continues to offer higher levels of customer support, further minimising time to market. The new portal takes our service to the next level, giving businesses complete visibility on their service, commercial, training and ordering needs – their teams can access all the information they need, whenever they need it.’