Heidelberg presents its first Prinect app in the cloud – Print Shop Analytics

Print Solutions

Heidelberg is taking the digitisation of its customer relationships incorporating useful value added services to the next level. ‘Heidelberg Plus’ is the new gateway to the company’s digital ecosystem, which customers can enter with a single login and access all of its digital offerings. Future applications will make use of cloud technologies, IoT, Big Data, and AI to offer customers added value when it comes to running their companies.

As part of Innovation Week 2021, that took place from October 13 to 15 at the Wiesloch-Walldorf site under the slogan ‘Always a Step Ahead’, Heidelberg showcased Prinect Print Shop Analytics, its first cloud based Prinect app offered through Heidelberg Plus that will become available to customers in the course of the coming year. This is a tool that enables users to determine the current performance of a print shop based on real time data from the most important key performance indicators.

Many print shops still control their processes using outdated data and only have limited access to their current key performance indicators, which makes it difficult to quickly optimise many processes. Prinect Print Shop Analytics offers an integrated solution that records, evaluates, and monitors the key performance indicators of a print shop in real time to optimise production by suggesting concrete courses of action with the help of artificial intelligence.

Customers can access it via Heidelberg Plus with an integrated user interface and single sign on authentication. All generated dashboards, with the corresponding analytics and recommendations, are available to all authorised users at any location on their computer, tablet, or smartphone, as required. There is a notification system in place here that actively alerts the user to any problem areas.

‘With the first Prinect app available in Heidelberg Plus, our Heidelberg digital ecosystem is gaining momentum, and the customer benefits of digitisation are becoming increasingly apparent,’ said Ludwig Allgoewer, global head of sales and marketing at Heidelberg. ‘Market surveys have shown that our customers urgently want the functions of an app like Prinect Print Shop Analytics that they can use to quickly boost efficiency while systems are running, and also reduce costs at the same time.’

In order to make the app ready for the market as quickly as possible, while also offering the desired practical functions, Print Shop Analytics is being developed as part of a joint project between Heidelberg and Pinguin Druck in Berlin.

‘Collaborating with Pinguin Druck is having a very positive effect on the user value of the very first cloud based Prinect app,’ said Christopher Berti, head of software solutions at Heidelberg. ‘This approach ensures that the functions we include in the app reflect actual market demands.’